Client: Bothell, WA

To assess current behaviors, awareness of water quality issues, and effective education strategies and messages, Cascadia examined how Bothell businesses and residents understand the relationships between water quality and inputs of fecal coliform. The extensive research included: six focus groups, 200 in-person interviews, key informant interviews and customer satisfaction surveys and assessment of survey results. The City of Bothell used results from this research to craft and guide a water quality education program that targets both businesses and residents in the North Creek watershed.  The purpose of the education is to raise awareness about North Creek and how their everyday actions impact its water quality and the flora and fauna of its watershed.